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Technical Support and Order-Related Questions

  • Before sending us a technical support question or a question related to your order, please first check our list of frequently asked questions to see if the answer to your question is already posted.
  • If you need to report a bug with one of our programs, then please download and run Audio Tester before you send us an e-mail. Audio Tester is a simple free program we have developed that will record your system's audio configuration in a text file -- essential information for us in order to track down the bug. You may download the latest version on our support page.
  • All other techincal support and order-related questions should be addressed to the following address: Remember to include your order number, if applicable!

General Music and Audio Questions

  • Please post general questions on one of our Discussion Groups. This is the best way to get a number of opinions and ideas about a subject, often directly from Blaze Audio staff.

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